CUSTOMER SERVICE /Insurance/Maternity focused

Superior Staffing
Barberton, Ohio, United States
Date Posted: 05/15/2024
Categories: Customer Service - Health Care
Job Type: Full-Time
Employee Workplace: On-site
Job Description:

CUSTOMER SERVICE /Insurance/Maternity focused

Christian Ministry/Organization seeking a Maternity Support Specialist who will take inbound Maternity-specific member services calls.

9:00 - 5:00 Monday-Friday

In this position you will:

  • Attend to Member inquiries via phone and email, with time sensitivity in mind.
  • Evaluate medical bills for accuracy and negotiate the highest possible discount with healthcare providers.
  • Research and connect members with relevant financial assistance programs.
  • Connect with Nurse Navigator for quality providers.
  • An understanding of the components of a Maternity Global Fee/Stork package.
  • Excel in a team environment and collaborate effectively with colleagues.

Job Requirements:

  • Proficient in PC operation, including information systems/applications.
  • Previous experience with Microsoft Office programs.
  • Medical background preferred.
  • Knowledge of Maternity Global Fee/Stork Package preferred.
  • Strong verbal and written communication skills and active listening to provide exceptional customer service.
  • Stong analytical, organizational, and problem-solving skills.

Job Type: Full-time

Pay: $17.00 per hour

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About Superior Staffing

Open since 1980, Superior Staffing is Akron’s first independently-owned employment service. The company operates under the philosophy of ethics in employment, while exceeding the expectations of its customers and employees each day!

Since 1980, Superior Staffing has placed more than 55,000 quality employees with companies in Northeast Ohio.

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