Partner Care Associate

Partner Care Associate

Location: Brandon, FL (on-site)

Type: Full time, M-F

Reports to: Partner Care Manager

Compensation: $45,000 - $55,000

About Us:

Be part of a growing ministry that makes a difference! At Favor International, we are passionate about making a lasting, eternal impact by sharing the Gospel in Africa. We’re seeking a Partner Care Associate who shares our commitment to a positive, faith-filled perspective and a spirit of excellence to join our U.S. headquarters team. We’re looking for a servant leader with a heart for missions and interest in Africa. If you have a heart for God, a strong work ethic, and a talent for relational work, apply today!

Position Summary:

In the role of Partner Care Associate you will be a key contact for our donors and partners, ensuring that each interaction reflects our commitment to care and connection. This role is ideal for someone with strong administrative skills and a heart for ministry.

Key Responsibilities:

• Engage with donors and partners through daily phone calls to express gratitude, answer questions, and pray with them about personal concerns.
• Handle detailed data entry and record-keeping in our Blackbaud database and Microsoft Excel.
• Write and send thank-you notes, cards, and emails to maintain partner relationships.
• Support administrative needs across departments, coordinating on time-sensitive projects and long-term goals.
• Proactively complete tasks based on general guidance and departmental protocols.

Required Skills and Qualifications:

• Bachelor’s degree in any field.
• Proficiency in MS Office, especially Excel.
• Willingness to be trained on database tools, including Blackbaud.
• Background in ministry, counseling, or prayer, with knowledge of Biblical scriptures and principles.
• Strong interpersonal skills, active listening, and ability to build rapport over the phone.
• Excellent grammar and writing skills for correspondence.
• Humble, team-oriented approach with servant leadership qualities.
• Willing and comfortable assuming multiple roles for different departments.
• Able to manage multiple tasks and respond to queries promptly.

Preferred Qualifications:

• Experience with databases, particularly Blackbaud or willingness to be trained.
• Customer service experience in a Christian or nonprofit setting.

Why Join Us?

Become part of this mission-driven team as we grow the U.S. Operations base in support of our African ministries. At Favor International, we believe in building a supportive, collaborative environment where your skills and creativity can thrive. This role is an exciting opportunity for someone ministry led and customer service oriented. Apply today!